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Privacy Policy

Last Updated: July 10, 2026

This Privacy Policy describes how Hero Insurance USA ("we", "our" or the "Company") collects, uses, shares, and protects the personal information you provide to us through our website heroinsuranceusa.com and our lead capture forms.

1. Information We Collect

We collect information that you provide to us directly when filling out our forms, which may include:

  • Full name.
  • Phone number.
  • Email address.
  • Zip code, state or general location.
  • Information related to your interest in insurance products.

We may also automatically collect technical information such as IP address, browser type, pages visited, and interaction data, using cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Communicate with you by phone, SMS, and email about our products, services, and offers (including, but not limited to, insurance).
  • Respond to your requests and provide you with quotes or information.
  • Comply with legal and regulatory obligations.
  • Improve our website, services, and marketing campaigns.

3. Consent for Calls and Text Messages

By providing your phone number and checking the consent box, you authorize Hero Insurance USA to contact you via calls and text messages, including automated dialing systems and pre-recorded or artificial voice. This consent is not a condition of purchase for any product or service. You may revoke your consent at any time (see section "Your rights and how to cancel").

4. How We Share Your Information

We do not sell or share your contact information with unaffiliated third parties for their own marketing purposes. Your consent to receive calls and messages applies solely to Hero Insurance USA and is not transferred or sold to other companies. We may share information only with:

  • Service providers acting on our behalf (e.g., SMS delivery platforms or CRM), under confidentiality obligations.
  • Authorities when required by law or to protect our rights.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.

6. Retention

We retain your information, including the record of your consent, for as long as necessary for the described purposes and to comply with legal requirements.

7. Your Rights and How to Cancel

You may request access to, correction of, or deletion of your personal information, and revoke your consent at any time. To cancel receiving text messages, reply STOP to any message. To stop receiving calls or emails, or to exercise any right, contact us:

Hero Insurance USA
6301 Waterford District Drive, Suite 453, Miami, FL 33126
Phone: +1 (954) 551-0254
Email: digitalmarketing@heroinsuranceusa.com

We will address consent revocation requests in a timely manner and, at the latest, within 10 business days following their receipt, in accordance with applicable regulations.

8. Children's Privacy

Our services are directed to individuals over 18 years of age. We do not intentionally collect information from minors.

9. Changes to this Policy

We may update this Privacy Policy periodically. We will post the current version on our website with the date of the last update.

10. Contact

If you have questions about this policy, contact Hero Insurance USA at digitalmarketing@heroinsuranceusa.com or at +1 (954) 551-0254.

Hero Insurance USA
6301 Waterford District Drive, Suite 453, Miami, FL 33126
Phone: +1 (954) 551-0254
Email: digitalmarketing@heroinsuranceusa.com